At qb838, your privacy is more than a legal obligation — it is a reflection of the trust you place in us. This document clearly explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six data protection principles we practise every day to keep your information secure at all times.
qb838 operates in full compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. All collection and use of your data is carried out in accordance with strict legal guidelines to ensure your rights as a user are always protected.
All data transmitted between your device and the qb838 protected with 256-bit SSL encryption — the same technology used by Maybank2u and CIMB Clicks. Your data cannot be intercepted or read by unauthorised parties while in transit.
qb838 does not sell, rent, or trade your personal data to any third party for marketing purposes. Your data is shared only with service partners directly involved in platform operations, and only with your consent or as required by law.
In accordance with the PDPA, you have the full right to access, review, and request corrections to your personal data held by qb838. All requests will be processed within 21 business days in accordance with Malaysian legal requirements.
Your personal data is stored on servers protected by multi-layered firewalls, strict access controls, and regular security audits. Only authorised personnel who require access for service purposes may view your data at qb838.
In the event of any data breach affecting your information, qb838 committed to notifying affected users within a reasonable timeframe in accordance with procedures prescribed under Malaysian law.
This Privacy Policy applies to all users of the qb838 platform qb838 including website visitors, registered players, and individuals who interact with any of our services. By using the qb838, you agree to the data collection and usage practices described herein.
qb838 takes its responsibilities as a data controller under Malaysia's Personal Data Protection Act 2010 (PDPA) seriously. This Privacy Policy clearly and thoroughly explains how we manage personal data collected from users of our platform.
This document is written in Bahasa Melayu as the primary language to ensure Malaysian players can fully understand their rights and responsibilities without any ambiguity. This forms part of qb838 towards transparency and trust within the local player community.
This Privacy Policy applies to all channels and platforms operated by qb838, including the main qb838.ws website, mobile application (where available), email communications, and any other digital touchpoints between you and qb838.
If you have any concerns or questions about how we handle your data, we encourage you to contact our Privacy Officer directly before continuing to use the platform.
qb838 only collects data that is necessary and relevant to deliver the platform's services effectively. The following are the categories of data we may collect:
qb838 does not collect sensitive information such as your medical records, religious beliefs, or political views. Should there be any need to collect sensitive data for specific reasons, your explicit consent will be requested beforehand.
qb838 collects your personal data through the following channels:
qb838 uses your personal data solely for legitimate purposes directly related to the services we provide. Primary purposes of data use include:
qb838 does not sell your personal data. However, in certain limited circumstances, we may share your data with the following third parties:
Every third party that receives user data qb838 required to comply with data protection standards equivalent to or higher than our own, and are prohibited from using such data for any purpose other than those specified.
qb838 continually invests in security infrastructure to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Key security measures we employ include:
Even if qb838 takes every reasonable measure to protect your data; however, no security system can be guaranteed 100% secure. You are also responsible for safeguarding your login credentials and promptly reporting any suspicious activity to us.
Platform qb838 uses cookies and similar technologies to enhance the user experience, ensure smooth platform functionality, and analyse usage patterns. The following are the types of cookies we use:
You can manage your cookie preferences through your web browser settings. However, disabling certain cookies may affect the functionality of the platform qb838. Continued use of the platform after the cookie notice is displayed will be regarded as consent to the use of cookies.
qb838 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected or to comply with applicable legal requirements:
Once data is no longer required and there is no legal obligation to retain it, qb838 will delete or permanently anonymise the data in a secure and irreversible manner.
As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights with respect to your personal data held by qb838:
To exercise any of the above rights, please contact our Privacy Officer qb838 via email at privacy@qb838.ws or via Live Chat. Please include your account number qb838 and a brief description of your request to help expedite the process.
Platform qb838 is intended exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.
In the event that qb838 finds that a child's data has been collected without proper age verification, we will take immediate action to delete such data and close the account in question. Any deposits made by underage users will be refunded after deduction of applicable administrative costs.
If you become aware that a minor has registered an account on qb838, please contact us immediately at support@qb838.ws so that we may take the appropriate action.
qb838 reserves the right to amend this Privacy Policy from time to time in response to changes in law, technology, or our business practices. Any material amendments will be communicated to you via:
Continued use of the platform qb838 after the amendments take effect constitutes your acceptance of the updated Privacy Policy. If you disagree with any changes, you have the right to close your account before the changes come into effect.
The latest version of this Privacy Policy is always available at qb838.ws/privacy-policy, with the most recent update date clearly displayed at the top of the document.
For any enquiries, concerns, or requests relating to this Privacy Policy or the handling of your personal data by qb838, you may reach us through the following channels:
We will respond to all privacy-related enquiries within 5 business days. For formal requests under Malaysia's PDPA (such as data access requests), the response period is up to 21 business days in accordance with legal requirements.
For links to related legal documents, you may also refer to Terms & Conditions and page Responsible Gaming us for further information about your rights and responsibilities as a user qb838.
Commitment qb838 towards data protection goes beyond documentation — it is practised every day.
With full PDPA compliance, bank-grade encryption, and an unwavering commitment to your privacy, qb838 is a platform you can trust. Register today and enjoy a safe, entertaining gaming experience.
*For users aged 18 and above only. T&C & Privacy Policy apply.